We are retirement community administrators who have maintained positive net income with an occupancy rate of 90 percent or more for the past 23 years. We’ve received high scores in resident satisfaction surveys and have earned Five Star ratings in state and federal inspections.
David Reimer, MA, LNHA
As President and CEO of PSI, David works in operations, marketing, financing, financial projections, master planning, repositioning, staff coaching, personnel management, customer satisfaction, employee satisfaction and public speaking. At the age of 10, David’s dream job was "Harlem Globetrotter."
Darren Trisel, MSA, LNHA, RCFE
Darren provides expertise in areas such as risk management, legal support services, survey prep and POC's, QAPI, person-centered care, financials; budgets, operations, P & L's, direct care nursing hours, and Medicare optimization. Darren is the world’s largest collector of "Nursing Homes in a Bottle."
Dale Torry, JD, LNHA
Dale advises on master planning, project development, financing, financial projections, operations, repositioning, continuous quality improvement, staff coaching and risk management, as well as providing services as a public speaker and legal consultant. Dale wants to be the first to pedal from Seattle, WA to Tokyo, Japan on a bicycle.
Bonita Carter Patteson, MS
Bonita has more than 25 years of senior living consulting experience. She has an extensive background in marketing, sales, and business development and her leadership at senior living communities has earned her awards for campaigns and marketing. Bonita is the reigning South Florida outdoor ice sculpting champion.
Heidi Hokanson, MA, PhD
Heidi is an expert in national and state labor law, human resources and leadership development. She is a SHRM instructor and holds multiple certifications in management training. Heidi was the director, producer and writer of the all feline version of the musical "The King and I."